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Padstow Harbour- Facilities for Visiting Boats

We welcome visiting boats and try to make your visit to Padstow harbour as happy and pleasant an experience as possible. We have gathered together here some information, by no means comprehensive, to help you find us safely and enjpy your stay in Padstow.
If you are able to let us know in advance of your visit, please contact us with your details so we can take care of most of the formalities prior to your arrival.
Please ask at the Harbour Office should you not find what you are looking for on these pages, we will be pleased to help.

  • Procedure for Visitors
  • Navigation
  • Customs & Immigration
  • Facilities
  • Other Info

When visiting us, please observe the following procedures:

1.  Contact ‘Padstow Harbour’ on Channel 12 on your approach up the Camel Estuary

2.  Advise the Berthing Master of your vessel’s length, draft, anticipated length of stay and any special requirements.

3.  After berthing please book in at the Harbour Office where you will be given the access code for the shower blocks.

4.  If your vessel is being left unattended for a long period of time please advise the Berthing Master and supply contact numbers.

Please observe the following for details on how to safely approach Padstow Harbour:

Navigation Guide download
Navigational Safety Guidance download

Please contact the Harbour Office if you have any questions

Please observe the following regarding Customs & Immigration:

Customs

Arrivals and Departures:  Dial ‘100’ and ask for ‘Freephone Customs Yachts’

Immigration

People arriving at any UK port from outside the UK, Ireland and the Channel Isles must report their arrival to the UK Border Agency, in accordance with the 1971 Immigration Act.

The full names, Dates of Birth, Nationality, Passport number and a contact number/e-mail address must be telephoned, faxed or e-mailed through to the UK Border Agency in Plymouth or Exeter on the following;

Plymouth          Tel: 01752 275150                        Fax: 01752 275155

Exeter             Tel: 01392 366942             Fax: 01392 364156

E-mail              INDUKISPLYMOUTHShippingList@homeoffice.gsi.gov.uk

Checks will then be carried out and should leave to enter be needed by a non-EU national contact will be made with them either by telephone or in person.

If you need Visa or Entry Clearance this should be obtained before travelling to the UK. Please check our national web site at www.bia.homeoffice.gov.uk for full information.

The following facilities and services are available:

Boat repairs Enquire at Harbour Office
Chandlery Enquire at Harbour Office
Charts Can be ordered on a next day delivery service from the Harbour Office
Computer repairs Enquire at Harbour Office
Craneage Enquire at Harbour Office
Electricity outlets

Located around the quay and operated by a card system.  Cards available from the Harbour Office in denominations of £1.00 or £5.00

Fax Can be sent and received at the Harbour Office
Fender boards Available outside the Harbour Office
Ferry We run a regular ferry service across the River Camel to Rock and return. Please click for more detail
Fresh water Fresh water is available from various outlets around the quay; hse reels available for loan at the Harbour Office
Fuel

Obtained on the outside of the South Jetty.  Call the Berthing Master on VHF Channel 16 and work Channel 12 - or ask at the Harbour Office

Fuel cans for refilling

Please ensure the name of your vessel is clearly marked on your can(s) and leave outside the Harbour Office for our staff to refill.  Please refer to Notice Board for times.  NB:  We do not supply petrol but collect it from the garage just outside of Padstow.  There is a small charge for this service

Gas Kgs, butane and propane – replacement or new start
Laundry See "toilet, shower and laundry facilities"
Office opening times

08.30 – 17.00 Monday to Friday (except for Bank Holidays), plus 2 hours each side of high water every tide. For July and August only we also open weekends: 09.00 – 12.00 Saturday and Sunday

Payment Can be made by cheque or credit card at the Harbour Office prior to departure
Pilotage This is compulsory for all vessels in excess of 30 metres in length or 3.5 metres draft. Please enquire at the Harbour Office
Refuse, oily water and sewerage

Galley or dry waste material should be bagged and placed in the refuse skip opposite the Harbour Office.  A refuse sack can be obtained from the Harbour Office on request.  We require that visiting craft do not discharge solid or soil waste of any description into the inner or outer Harbours.  If you have any oil waste problems, please contact the Harbour Office

Shops in Padstow A variety of shops are available, please enquire at the Harbour Office
Toilet, shower and laundry facilities

Located in both the Red Brick Building on the ground floor and on the south side of the newly built Harbour Office - 24 hour access.  You will need to enquire at the Harbour Office for the access code to the digital door entry systems.  To operate the washing machine/tumble dryer, tokens can be purchased from the Harbour Office - washing machine £2.50 / token, tumble dryer £1.50 / token.  A dosing system is fitted on both washing machines - detergents used are Persil and Comfort.

Tourist Information The Tourist Information Centre is located on North Quay, across the Tidal Gate from the Harbour Office
Various Lub Oils and greases Please enquire at the Harbour Office
Waste disposal Please enquire at the Harbour Office
Water taxi This service runs in the evening when the Black Tor Ferry has finished and can be booked by telephoning 01208 862815 or 07778105297
Weather

An up-to-date weather forecast is displayed in the window of the Harbour Office (updated daily at 8.00 a.m.).  A long-range weather forecast i.e., 2-5 days can be obtained - there is a charge of £2.50 for this service.

WiFi Internet access Please log onto “Padstow Harbour” – password available from Harbour Office

This list is reviewed on a regular basis, as and when new services are available. If there is any facility not listed here, please call or email us. We will try and help wherever possible.

You may find the following information useful:

Falmouth Coastguard (01326) 317575
Medical Padstow Surgery: 01841 532346 - Treliske Hospital, Truro 01872 274242
Police Central switchboard: 0845 777444
Weather services

www.magicseaweed.com

www.bbc.co.uk/weather

www.marinecall.co.uk – they do charge for this service

 

 

 

Padstow Harbour Commissioners, The Harbour Office, Padstow, Cornwall PL28 8AQ,
tel: +44 (0)1841 532239, fax: +44 (0)1841 533346, email: padstowharbour@btconnect.com
VHF Radio Channel 12

Page updated: 14.04.10